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Trolling Is a Mental Health Issue: Why People Do It, Why It Hurts Us, and What Needs to Change

  • Writer: Natalie Desseyn
    Natalie Desseyn
  • Aug 29
  • 5 min read

Let's be real here—trolling isn't just "boys being boys" or "just part of the internet." It's time we called it what it really is: a mental health issue that's damaging both the people doing it and the people on the receiving end.

I recently dealt with some online harassment myself, and it got me thinking about what's really happening when someone decides to spend their precious time and energy trying to make strangers feel terrible. Spoiler alert: it's not normal, healthy behavior.

The Psychology Behind Trolling: What's Actually Going On

When someone sits behind a screen and decides to tear apart a stranger, there's usually something deeper happening. Research shows that people who engage in trolling behavior often score high on what psychologists call the "Dark Tetrad"—psychopathy, narcissism, sadism, and Machiavellianism.

But let's break that down in human terms. We're talking about people who:

  • Lack empathy for others

  • Have an inflated sense of self-importance

  • Actually enjoy causing pain

  • See manipulation as a normal way to interact with the world

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The Anonymity Factor

The internet gives people a false sense of invisibility. When you can't see someone's face, when there's no immediate consequence, when you can hide behind a username like "DestroyerOfSouls69"—it's easier to forget that there's a real human being on the other side of that screen.

This digital distance creates what researchers call "disinhibition." Basically, people feel free to express impulses they'd normally keep in check. It's like road rage, but instead of being protected by a car, you're protected by Wi-Fi.

The Dopamine Hit

Here's something that might surprise you: trolling can be addictive. When someone responds to a troll's comment—even negatively—it triggers a dopamine release. The troll gets a hit of satisfaction from getting a reaction, any reaction. It's validation that they have power over someone else's emotions.

This creates a cycle where the behavior escalates. What starts as a snarky comment might evolve into targeted harassment because the troll is chasing that next dopamine high.

What Trolling Reveals About the People Who Do It

When I look at the research and my own experience dealing with online harassment, a clear picture emerges of what's really going on with people who troll others.

Deep Insecurity and Pain

Here's the thing nobody talks about: hurt people hurt people. Many trolls are dealing with their own trauma, depression, or feelings of powerlessness in their real lives. Attacking others online becomes a way to regain some sense of control or to project their pain outward.

Social Isolation

Studies consistently show that people who engage in online harassment are often socially isolated in their offline lives. They may struggle with forming healthy relationships or maintaining meaningful connections. The internet becomes their primary social outlet, but instead of building positive connections, they default to negative attention-seeking.

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Unresolved Mental Health Issues

Many trolls are dealing with untreated depression, anxiety, personality disorders, or other mental health conditions. Instead of seeking help, they're acting out their internal chaos on random strangers. It's maladaptive coping at its finest.

Why This Is a Societal Problem We Can't Ignore

Trolling isn't just an individual issue—it's creating a toxic environment that affects all of us. When we normalize cruel behavior online, we're essentially saying that basic human decency is optional.

The Ripple Effect

Every person who gets harassed online doesn't just suffer in isolation. They might withdraw from social media, stop sharing their thoughts and creativity, or become more guarded in their real-life interactions. We're collectively losing out on voices, perspectives, and innovations because people are being silenced by harassment.

Impact on Mental Health

The victims of trolling experience real psychological damage. We're talking about increased rates of depression, anxiety, sleep disorders, and even suicidal ideation. In some cases, online harassment has directly contributed to people taking their own lives.

Normalizing Cruelty

When trolling behavior goes unchecked, it normalizes cruelty as acceptable discourse. This affects how we treat each other offline too. Kids growing up in this environment learn that it's okay to be intentionally cruel to others, as long as you can't see their immediate reaction.

The Real-World Consequences Nobody Talks About

Contrary to popular belief, trolling doesn't happen in a consequence-free bubble. Real people face real repercussions:

Career Destruction

People have lost jobs, been expelled from schools, and had their professional reputations permanently damaged after their trolling behavior was exposed. Your digital footprint follows you, and employers are increasingly checking social media before making hiring decisions.

Legal Consequences

In many jurisdictions, online harassment can result in criminal charges, restraining orders, and civil lawsuits. What feels like anonymous fun can quickly turn into very public legal troubles.

Relationship Damage

When friends and family discover someone's trolling behavior, it often destroys relationships. It's hard to maintain respect for someone once you've seen them intentionally trying to hurt strangers.

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What We Need to Do About It

Addressing the trolling epidemic requires action on multiple levels:

Platform Responsibility

Social media companies need to do better. We need:

  • More sophisticated detection algorithms

  • Faster response times to harassment reports

  • Real consequences that actually deter bad behavior

  • Better support systems for victims

Individual Accountability

For those who have engaged in trolling behavior: it's time to take a hard look in the mirror. Ask yourself:

  • What pain am I trying to avoid by hurting others?

  • What would happen if I channeled this energy into something positive?

  • Do I need professional help to address underlying issues?

Collective Action

The rest of us can:

  • Stop amplifying troll content by engaging with it

  • Support people who are being harassed

  • Model positive online behavior

  • Advocate for better platform policies

A Call for Compassion and Change

Look, I get it. The internet can feel like the Wild West sometimes, where anything goes. But we have a choice about what kind of digital world we want to live in.

If you're someone who has engaged in trolling behavior, I'm not here to shame you. I'm here to suggest that there might be a better way to deal with whatever you're going through. Consider reaching out to a mental health professional who can help you work through the underlying issues that might be driving this behavior.

If you're someone who has been targeted by trolls, please know that their behavior says nothing about you and everything about their own internal struggles. You deserve to exist online without fear of harassment, and seeking support for the psychological impact is not only okay—it's necessary.

The Bottom Line

Trolling is not normal behavior. It's a symptom of larger mental health issues that our society needs to address head-on. When we understand that both the perpetrators and victims of online harassment are dealing with real psychological consequences, we can start to develop more effective solutions.

It's time to stop accepting cruelty as just "part of the internet" and start treating it as what it is: a mental health crisis that requires our attention, compassion, and action.

The internet doesn't have to be a toxic wasteland. But creating a healthier digital environment requires all of us to do better—whether that means seeking help for harmful behaviors, supporting those who are targeted, or demanding better from the platforms that profit from our attention.

We can do better. We have to do better. Our collective mental health depends on it.

 
 
 

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